Shipping and Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. Online purchases are eligible for STORE CREDIT ONLY. After this timeframe, your item will not be eligible for return. 

ALL SALE ITEMS ARE FINAL SALE AND NOT ELIGIBLE FOR RETURN.

To be eligible for a return, your item must be in the perfect condition, unworn or unused, and with original tags. No makeup or deodorant stains, perfume, dog hair, cigarette smell, or stains of any kind will be accepted. 

We do not offer exchanges. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Return Instructions

***The customer is responsible for return shipping costs.***

No return authorization is needed, simply ship your item to:

4603 Orange St

 Houston, TX 77020

Options are USPS, UPS, and FedEx. *we are not responsible for lost packages*

Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it. 

Once we receive your return, please allow 5-7 days for us to process your return. If approved, your store credit will be emailed to you. 

If you have any questions about this return policy, please contact us at shophamptonshaven@gmail.com